ALL products, including Packers Tickets, feature a 100% money back guarantee. If you do not receive the product AS ADVERTISED, we will provide you with a full refund plus compensatory damages as mutually agreed upon. This guarantee covers Packers tickets for all games, airline tickets, Green Bay hotel rooms, catered events, Lambeau Field parking passes and all other amenities included in the tour or travel "package". In the event you receive inferior service from one of our vendors, we will assist in negotiating a refund for you.
We are dedicated to providing you with excellent customer service - from the time you first contact us through the completion of the event. This includes, but is not limited to, answering phones in a timely manner, answering your questions in a detailed manner, distributing the appropriate tour documents and serving you throughout the Packers game weekend. More specifically, we will serve all of your needs from start to finish.
All payment information is collected via our secure server. Credit card details are encrypted for protection from unauthorized parties. Our web servers are protected by state of the art "firewall" technology to prevent hackers from accessing customer and payment details. For additional information, refer to our Privacy Statement.